Due to the extremely high demand and the shortage of raw materials at the manufacturers, there are currently significantly longer delivery times! Please allow 4-6 weeks!

 
 

Telephone
consultation

Monday - Friday
08.30 am - 4.30 pm

+49 (0) 6346-9999121

Current
delivery times

The current delivery time is about 2-3 weeks.

Revocation rights

Revocation policy

Revocation rights

You have the right to withdraw from this contract without stating any reasons within a period of fourteen days. The revocation period shall be fourteen days, starting on the day on which you or a third party designated by you who is not the carrier have/has taken possession of the goods.
You must contact us (STAHLFREAK.de Warenhandel GmbH, Am Rothenberg 7, D-76857 Wernersberg, fax. +49 (0) 6346 - 9999122, email: service@stahlfreak.com) by way of an explicit statement (e.g. a mailed letter, telefax, or email) to inform us about your decision to revoke this contract to exercise your revocation rights. You may use the enclosed revocation form template (click the link below) for this. However, this is not required.
In order to comply with the revocation period, it is sufficient to dispatch the communication about exercise of the revocation right before the revocation period expires.

Consequences of withdrawal

If you withdraw from this contract, we must refund any payments that we have received from you, including any delivery costs (except for any additional costs that result from your choice of any other delivery method than the most cost-efficient standard delivery offered by us) without undue delay and at the latest within fourteen days of the day on which we were informed of your withdrawal from this contract. We will perform the refund using the same means of payment that you used for the initial transaction, except if we have explicitly agreed something different with you; in no case will this refund incur any fees for you. We may refuse reimbursement until we have received the returned goods or until you have demonstrated that you have returned the goods, depending on which happens earlier.
You must send the goods back or hand them over to us without undue delay and in any case at the latest within fourteen days after the day on which you inform us of your withdrawal from this contract. The time limit shall be observed if you dispatch the goods before the expiration of the time limit of fourteen days. We shall bear the costs for return of the goods. You shall only be liable for any value loss of the goods if the value loss is due to handling of the goods that was not necessary for inspection of their properties, characteristics, and function.

You may use the following form:

Revocation form